Your account

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  • How do I create an account?

    Creating an M&S Food account is quick and easy! You can either sign in by using your Google or Facebook account, or just fill up your details on our Create an account page and click Create Account.

  • How do I change my password?

    In your Account, select Personal details and click on Change password to replace your current password with a new one.

  • Can I change my email address?

    We’re sorry, but that’s not possible as your existing email address is linked to all your account details. If you’d like to use a different email address, then you’ll need to create a new account with us.

  • Can I change my payment details?

    You can add new card information or delete old ones anytime by accessing your Account and selecting Saved cards.

  • Can I add or edit my delivery address?

    Yes, of course! Whether it’s a new work or home address, just access your Account, select Address book and then you’re ready to add new delivery details, update old ones as well as set a default address for your next order.

  • What else can I do with my Order history besides viewing past orders?

    On your Order history, you can also check in on current order statuses, access your digital receipts, print them or re-order previously ordered items.

  • What else can I do with my account?

    When you’re signed into your account, you can also do the following:

    • Change your contact preferences through Communication preferences
    • By selecting Personal details, you have the option of changing your contact details
  • Can I shop without an account?

    Unfortunately, you won’t be able to shop and enjoy the benefits of the M&S Food app without an account. To create your account, indicate your details on our Create an account page.